Virtual Administrative Support
IST enables you to spend more time on strategic priorities as we lift the burden of administrative functions.
A well-written, correctly formatted legal document is one of the most important tools in a lawyer’s arsenal and therefore needs thoughtful, meticulous attention.
Our document specialists are highly skilled individuals well versed in the nuances of legal composition and formatting. Our team of subject matter experts have strong attention to detail, expertise in legal administrative support, and an understanding of the importance of accuracy and deadlines.
IST’s Virtual Administrative Support provides the workforce, skillsets, and access to the technologies needed to deliver scalable and cost-effective solutions without enormous expense. Now is the time to streamline your document processes and optimize your productivity with IST’s Virtual Administrative Support.
- We take a consultative approach to staffing solutions and offer 100% flexibility
- All virtual administrators, including the Manager/Team Leads, work solely for the firm and undergo firm-specific training.
- Service requests are collected, managed, and tracked to completion using proprietary systems
Virtual Administrative Support Services:
Word Processing Services
Legal Secretarial Support
Paralegal
Executive Assistant Services
Document Creation and Management
Presentation and Creative Services Support
Service & Quality Assurance
IST Virtual Administrative Support has the expertise to fulfill almost any business operation request. We constantly monitor performance against SLA’s determined at the outset of the engagement. To ensure the delivery of timely and accurate output, we follow a stringent three-stage quality process that provides the following:
- Immediate Response Time
- On-Time Delivery
- Flexible Service
- Consistent Quality
Specific Hiring and Advanced Training.
Our VAS candidates go through extensive initial screening and thorough client-specific assessments before in-depth interviews with subject-matter experts, internal hiring managers, and, when required, client representatives.
We leverage our in-house training team to work with our clients to develop a customized training program for IST teams during the implementation period. We create a pre-defined schedule of events with training completion reporting and automatic updates on mastered skillsets to ensure team members are 100% up to speed on client-specific processes before any work assignments.
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