Document review is one of the most important and time consuming responsibilities in the life-cycle of a case. Proper management and execution of a review can lead a firm to a robust and winning case. When establishing Managed Review at IST Management, we knew the most critical aspect of a distinguished operation was recruiting and retaining the most qualified attorneys while providing clients with a seamless and transparent infrastructure. Our previous experience working in managed document review allowed us to envision an optimal process that offers permanent employment options and builds a cohesive team led by project managers and senior project managers. Our operations pair leading eDiscovery services with fully-vetted attorneys to maximize document review for any client.
The difference between a strong and a winning case lies in the attorneys completing the document review. Remote work options allow us to hire nationally qualified reviewers to assist any case from any location. We recruit the specific skillset needed for litigation and offer competitive pay rates to retain reviewers beyond one project. Each team comprises first-level reviewers, a team lead, and a project manager, overseen by a senior project manager and national directors. We provide additional oversight into every project, ensuring the best quality of service.
Like any IST service, we know the best investment is in our people. When we find talented reviewers, we want them on our team indefinitely. Managed Review's infrastructure provides a career pipeline for attorneys to advance into project management and director roles, providing sustainable employment, and eliminating time-consuming paperwork between projects. Our approach fosters collaboration, providing a supportive environment between reviewers, team leads, and project managers to collectively operate as one entity. Clients know the services they receive will be consistent and unmatched.
Because document review is such an intricate process, we ensure every step is transparent. Every project is unique to the client. Before signing the Statement Of Work (SOW), we outline all needed resources, including team size and license specifications, and then draft a plan approved by counsel. Our processes are detailed in each step, and we update clients throughout the review until the project is complete. By keep clients informed through every step of the project, we build meaningful relationships for ongoing service. Quality is more important to us than quantity, and we make extra efforts to ensure our work the best in the field. We don’t have a permanent team yet, but are aiming to hire a permanent team in the near future.
Hiring the best legal support for long-term solutions and offering competitive employment packages is one part of what makes IST Management's Managed Review so unique. Providing a transparent and quality-checked infrastructure of Project Managers and Directors is another. We fulfill the deficit of other Managed Review options by taking what works and maximizing it.
IST Management Services, Inc.
1341 Moreland Ave SE, Atlanta, GA 30316