Outside-IN Podcast: The World of Managed Review with Denika Thomas & Nicole Fryson
IST's National Directors of Managed Review, Nicole Fryson and Denika Thomas, discuss the advantages of utilizing IST's whole-team approach to document review on Outside-In with host Brad Burgess.
Ep. 11: World of Managed Review with Denika Thomas & Nicole Fryson
Ep. 11: World of Managed Review with Denika Thomas & Nicole Fryson (audio only)

In this episode of Outside-IN, we are talking with Ted Korba, Senior Director of IT Services, about how IT Service Management (ITSM)—including problem, change, and incident management—serves as a necessary "playbook" to bring "a method to the madness" in today’s chaotic, technology-heavy corporate world.



