Digital Mail Solutions

Spotlight on Technology


Digital Mail Solutions

In all industries, efficiency and cost control are at the top of many to-do lists. IST's Digital Mail has become one of the best workflow solutions to achieve this. As all mail is received, it is scanned, named in the subject line, and notified electronically to the correct recipient via email or internal networks. IST applies stringent hiring processes to all mail specialists and adheres to any client environment ensuring Digital Mail is handled securely and customized to any infrastructure.  


Mail Center Efficiencies 


These documents, now data, are stored locally or within an electronic document management system for reference at a later date. This creates a more sustainable, paper free office and supplements tracking of information where it was previously difficult. 



A mail center often produces high-volume tasks, to include sorting and delivering many pieces of mail, requires a lot of foot work. Eliminating the physical delivery step in this process gets mail delivered more quickly and reduces human error. These efficiencies may also allow a possible reduction in staff as the vast number of employee hours spent opening, sorting and delivering mail can be streamlined. 


Ultimate Solutions 


Digital Mail promotes the reduction of paper around the offices. Paper isn’t particularly useful when it comes to automated workflows. Once incoming mail has been scanned in and routed out, it can be shredded and recycled. With the recipients receiving mail via e-mail, there is an easier access if needed for employees to share information and promotes improvement on response time for different client matters. 

 

Ultimately Digital Mail is quickly becoming the ultimate solution in many industries and is more relevant than ever as companies seek to optimize their mail services to meet location-agnostic work models.   


A Conversation with Regional Operations Manager David Bedn
By Spotlight on Technology March 4, 2026
When organizations think about print production, they often think of “copies.” At IST, we think strategy, cost control, accountability, and measurable results. We sat down with David Bednarz, IST’s Regional Operations Manager, to talk about what truly sets IST’s Print Production services apart.
The Next Generation of Smart Mail and Package Tracking from IST
By Spotlight on Technology February 2, 2026
At IST, innovation is not only about technology. It is about creating smarter ways for our clients to operate. For almost three decades, IST has been delivering mail, office, and administrative support solutions designed around efficiency, accuracy, and people-first service.
Addressing Buyer Concerns During Implementation
By Spotlight on Technology November 6, 2025
Exploring how IST addresses the most common fears that arise during implementation and how a proactive, transparent approach can turn uncertainty into confidence. 
Show More