The Next Generation of Smart Mail and Package Tracking from IST

At IST innovation is not only about technology. It is about creating smarter ways for our clients to operate. For almost three decades, IST has been delivering mail, office, and administrative support solutions designed around efficiency, accuracy, and people-first service. Today, we are proud to hold the industry-leading platform: MSPT Web, a fully web-based version of Mail Sort Package Track. 

MSPT has long been a trusted solution for organizations seeking a streamlined way to manage inbound mail and packages. As organizations evolve, expand, and embrace hybrid work models, the pressure to maintain accuracy, security, and visibility across all locations continues to grow. MSPT Web was developed with these needs firmly in mind. 

The result is a smarter, faster, and more collaborative approach to mail and package management. It is designed for the way companies work today and supports the direction operations are heading in the future. 

Why a Web-Based MSPT? 

Traditional mail tracking platforms often rely on local installations or manual syncing. These approaches can create fragmented data and unnecessary complexity. MSPT Web raises the bar by delivering a fully cloud-based system that places real-time insights and functionality at your fingertips, regardless of how many locations your business operates. 

One website. One login. Total visibility. 

Clients can now access the MSPT platform through a secure browser connection, with no software download required. Whether your team oversees a single location or a nationwide portfolio, MSPT Web allows mail and courier teams to collaborate through one unified platform. That means: 

• Centralized data 
• Real-time updates 
• Streamlined reporting 
• Greater transparency 
• Easier management across locations 

It is the next generation of operational simplicity, and it reflects the expectations of modern business users. 

Cloud-Based Security and Simplicity 

One of the most powerful enhancements within MSPT Web is its cloud-hosted design. All data is securely stored on IST servers, eliminating the need for syncing tools or onsite hosting environments. This means: 

• No version conflicts 
• No manual backups 
• No delays in accessing updated information 

Every scan, delivery record, and status update becomes instantly available to authorized users across your organization. 

Security remains a top priority. MSPT Web combines controlled access with protected cloud storage. Your operational data remains secure while also becoming easier to manage than ever before. 

Built for Smarter, Faster Workflows 

When designing MSPT Web, we began with a simple guiding question: “How can we remove friction, increase accuracy, and empower users at every step of the workflow?” 

That mindset led to several powerful enhancements on smarter data importing. Legacy data importing has traditionally been one of the most tedious aspects of platform onboarding. MSPT Web changes that completely. Imported data is automatically formatted, and errors are clearly flagged for easy review and correction. This improves accuracy while reducing onboarding time. 

In addition, most implementations can now be completed remotely. This minimizes disruption and accelerates rollout timelines. 

Advanced Package Search Functionality 

Locating packages becomes simple and intuitive with MSPT Web. Users can search by keyword or tracking number. Signature capture is supported through handheld devices, scanners, or computers, offering maximum flexibility. Highly accurate tracking ensures that nothing gets lost within high-volume environments. 



Expanded Reporting Capabilities 

MSPT Web delivers deeper operational insights than ever before. Users can: 

• Run key reports 
• Customize formats 
• Sort data sets 
• Export results in various file types 

This empowers leadership teams to monitor performance, identify trends, and make data-driven improvements. 

WiFi-Enabled Mobile Capabilities 

MSPT Web fully supports teams on the move. Couriers can tag packages directly from mobile devices during internal delivery runs. Once connected to WiFi, updates sync automatically across the system. This improves accuracy while eliminating the need for manual updates after routes are completed. 

No More Voice Profiles 

Voice recognition functionality now operates directly within supported web browsers including Chrome, Edge, and Firefox and more. No separate setup or profiles are required. The result is a faster, cleaner onboarding experience. 

Enhanced Email Communication 

Professional communication matters. Recipients rely on timely notifications and clear delivery updates, especially in hybrid work environments. MSPT Web allows full customization of email templates, including fonts, colors, branding, logos or signatures. Your notifications look polished, professional, and fully aligned with your organization’s identity. 

Out-of-Office Mail Forwarding 

Hybrid work is here to stay. MSPT Web helps organizations adapt by supporting automated mail forwarding rules, including date-range controls and designated forwarding recipients. Mail and packages continue to reach the right people, even when work locations change. 

Seamless Multi-Office Collaboration 

One of the most transformative advantages of MSPT Web is its ability to simplify collaboration across multiple locations. With one centralized login and one shared platform, teams can: 

• Share live delivery updates 
• Standardize workflows 
• Maintain visibility 
• Improve operational consistency 

For organizations that are growing, restructuring, or supporting hybrid workforce models, this capability creates clarity and confidence. 

A Natural Evolution Built on Experience 

MSPT Web represents the latest advancement in IST’s ongoing commitment to innovation. Our teams have decades of experience supporting mail and package operations across legal environments, corporate headquarters, healthcare systems, universities, and more. 

Earlier versions of MSPT already delivered measurable improvement in tracking accuracy, accountability, and workflow efficiency. MSPT Web builds on that foundation with modern web access and enhanced performance. This is not just a technology refresh. It is a smarter way to run your operation. 

Experience the Next Generation of MSPT 

MSPT Web is already transforming inbound mail operations for clients nationwide. It strengthens visibility, simplifies management, and delivers clean, consistent workflows across every location you support. Whether your operation is centralized, multi-site, or hybrid, MSPT Web provides the modern infrastructure needed to stay efficient and responsive.

We invite you to learn more or connect with our team to explore how MSPT Web can support your organization. Call (404) 582-8850 today to get started with MSPT Web!