5 Key FM Trends for 2024

Innovate & Integrate


As we step into 2024, the world of Facility Management (FM) is undergoing a transformative evolution. The convergence of technology, resilient operations, and a renewed focus on employee well-being is shaping the landscape. Here are the key trends set to redefine the FM sector in the coming year. 


Data-Driven Decision-Making 


Facility managers increasingly rely on data analytics to make informed decisions about their operations. Real-time data connecting multiple applications can provide a clear picture of how effectively one facility runs and complements multi-campus workflows. Bringing data to the forefront helps managers better weigh their resource utilization and optimize their space, empowering proactive and dynamic decision-making. 


Smart Integration  


Accompanying data analytics, 2024 will undoubtedly see the rise of smart buildings, integrating IoT (Internet of Things) devices and sensors for immediate reporting. Smart buildings enable proactive maintenance, energy optimization, and enhanced security, providing a seamless and efficient experience for the workforce. 



The Empowerment board room at IST HQ with the IST Confirm Tablet on window outside of room

Continuing the Conversation about the Employee Experience 


The post-pandemic shift has not lost its relevancy when discussing the employee experience. Remote and hybrid work support will still influence the development of cloud-based solutions, online collaboration tools, and remote technologies to monitor and connect every part of a business. 


Increasing the in-office experience will also be on the table in 2024. From the unseen amenities like improved indoor air quality to the tangible, collaborative workspaces and wellness programs, facility managers are eager to recruit and retain the best talent. 


Creating a Resilient Infrastructure 


Given the last few years, focusing on effective and resilient processes is understandable. Facilities must withstand the unexpected and embrace dynamic solutions, prioritizing consistency and control. Visitor Management applications to register and monitor every facility guest and other security-focused technologies will find their stride in 2024. Integrated Facilities Management (IFM) has long been a proven path for consistency in contract services, managed by an outsourcing partner, and will likely continue to grow to ensure an uninterrupted business. 


The Year to Go Green 


Going green isn't just something to consider, but in large conversation for businesses embracing eco-friendly practices. From energy-efficient technologies to waste reduction strategies, facility managers will be pivotal in implementing and maintaining sustainable initiatives, aligning with corporate environmental goals. 


In 2024, Facility Management is not just about managing buildings; it's about creating intelligent, sustainable, and people-centric spaces. Embracing these trends will empower facility managers to navigate the challenges and opportunities that lie ahead, ensuring a future-ready and resilient environment. IST Management guarantees these trends last beyond one year, managing every service with our homegrown solutions and personalized partnerships. 


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