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IST's Work Order System, Working for You

Spotlight on Technology


IST's Work Order System, Working for You

IST's Work Order is a dynamic, web-based application designed to capture, track, and report on special requests for work ranging from simple office moves to reporting carpet stains or safety issues. The Work Order system was designed to complement our mail, print, and hospitality services by making our staff more available and accountable in fulfilling non-standard support requests.

Making Requests

Work Order makes it easier and faster to submit office maintenance requests from your desktop with the IST Work Order app. When you notice a light bulb is burned out, the air conditioning is not working, or a conference room needs cleaning, you can submit and track the status of your service request.


  • Make requests from your desktop
  • Captures all facilities management request types (not just office support)
  • Makes support requests easy and trackable
  • Adds layers of accountability to additional vendor managed relationships
  • Easily customizable to fit your business


You can also access real-time tracking dashboards for Work Order requests:


  • Provides real time information on Work Order Requests
  • Progressive color coding to indicate approaching due times
  • Shows completed projects for a historical view
  • Allows for visibility to all support staff


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