Outside-IN Podcast: IST's Kiosk Application and Smart Locker Technology
Brad Burgess hosts Outside-IN with guest Christian Almeida, IST’s On-Site Operations Manager at Northeastern University, to discuss IST’s Kiosk application and Smart Locker technology. These technologies are helping universities and colleges get overnight packages into the hands of their students, staff, and faculty faster and more efficiently.
Ep. 10: IST's Kiosk Application and Smart Locker Technology
Ep. 10: IST's Kiosk Application and Smart Locker Technology (audio only)
Implementations don’t fail because of technology—they fail when people feel unheard, surprised, or overwhelmed.
In this episode of Outside-IN, we are talking with Ted Korba, Senior Director of IT Services, about how IT Service Management (ITSM)—including problem, change, and incident management—serves as a necessary "playbook" to bring "a method to the madness" in today’s chaotic, technology-heavy corporate world.
Tune in to the Outside-IN podcast to hear Charles Riddervold, National Director of Operations and Proposal Strategy, who began his career in mail security nearly 40 years ago while screening packages for soldiers in the Army.
