Outside-IN Podcast: IST's Kiosk Application and Smart Locker Technology
Brad Burgess hosts Outside-IN with guest Christian Almeida, IST’s On-Site Operations Manager at Northeastern University, to discuss IST’s Kiosk application and Smart Locker technology. These technologies are helping universities and colleges get overnight packages into the hands of their students, staff, and faculty faster and more efficiently.
Ep. 10: IST's Kiosk Application and Smart Locker Technology
Ep. 10: IST's Kiosk Application and Smart Locker Technology (audio only)
Dive into eDiscovery and AI in our latest podcast episode featuring IST's Senior eDiscovery Project Manager/Sales Engineer Sara Asgur! Listen as Sara shares her journey in the field and the revolutionary ways AI is being utilized to streamline the review process.
In this episode, operations leader Mike Horton, Operations Manager, reveals his "blueprint" for transforming nervous new clients into long-term, trusted partners by mastering the critical transition from initial implementation to daily excellence.
Implementations don’t fail because of technology—they fail when people feel unheard, surprised, or overwhelmed.
