Outside-IN Podcast: IST's Kiosk Application and Smart Locker Technology

Brad Burgess hosts Outside-IN with guest Christian Almeida, IST’s On-Site Operations Manager at Northeastern University, to discuss IST’s Kiosk application and Smart Locker technology. These technologies are helping universities and colleges get overnight packages into the hands of their students, staff, and faculty faster and more efficiently.


Ep. 10: IST's Kiosk Application and Smart Locker Technology

Ep. 10: IST's Kiosk Application and Smart Locker Technology (audio only)

Podcast cover with smiling woman in blazer beside text: “Seen and Heard: What True Client Partnership Actually Looks Like”
By Brad Burgess July 24, 2026
How IST turns vendors into partners and lets clients focus on their own work. When the contract is signed, most vendors hand the client off and disappear. Rella Cesarone, Account Executive on IST's litigation support team, makes the case that this is exactly where the real work begins.
Podcast cover with two people smiling in front of a green neon sign; text reads “From 6 million TB to doable”
By Brad Burgess June 17, 2026
When Sidney Lampton Morris, Associate Attorney at Watkins & Eager, received what she thought would be a one-terabyte document production, she had no idea it would grow to six terabytes, span 22 mirror-imaged devices, and contain over six million documents, in this episode of Outside IN.
Podcast-style graphic: “Stop reacting to litigation” text beside a man in headphones in a studio, with “In Outside In” branding
By Brad Burgess May 14, 2026
Ep. 45: Stop Reacting to Litigation: Save Money Before the Case Starts with IST's Discover-E
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