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Case Study - Northeastern University
IST Management introduced the IST Kiosk and Smart Lockers to Northeastern University as a solution to enhance their high-volume mail services, implemented in January 2022. These advanced technologies replace manual processes, increase the speed of service, and are effortless in their installation for workers and students. IST processes integrate tracking numbers with campus IDs, seamlessly locating any incoming mail to the correct recipient.
Since implementing the IST Kiosk and Smart Locker in their operation, Northeastern University has significantly strengthened its mail services. With the capability to help multiple students with their packages simultaneously using the Kiosk, and the functional convenience of delivering packages to location-preferred and secure Smart Lockers, Northeastern University is an excellent example of the optimization that IST Management technologies envision.
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Nova University had a vast amount of mail that was tied up in slow and inaccurate delivery. The requirements for students, faculty, and staff vary widely, and we adapted our mail services program to suit. Since installing our people and technology Nova now has fast and accurate mail delivery.
Without operations integration in place, accountability is lost and costs are uncontrolled. Meyer Darragh was experiencing high-cost overruns and no accountability in their office operations department. IST introduced a clean workflow in services allowing more proactive management of office service procedures, accountability and welcome cost savings.
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IST Management Services, Inc.
1341 Moreland Ave SE, Atlanta, GA 30316