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Innovative Services for Innovative Solutions

Hanging With Hal


Innovative Services for Innovative Solutions

Peter Drucker, the founder of modern American management who coined the concept “Management by Objectives”, once said, “If you want something new, you have to stop doing something old.” At IST, we have made it a practice to create new solutions on an ongoing basis. Many of these solutions did not anticipate COVID-19 but brought tremendous value to clients in a COVID-19 environment. For example, we implemented digital mail several years ago.  It reduces costs, eliminates paper, improves mail security and traceability, and accelerates the delivery of mail. For clients who may not be working in the office, their mail can be sent digitally wherever they are located. Digital mail is the wave of the future as social distancing precautions transform the workplace. For IST, the future is now.


Other incredible software solutions that IST provides relate to space planning and conference room management. Our space planning solution enables companies to manage their employee locations and organizational moves as they implement their standard six-foot social distancing protocols. Let’s face it, real estate is a major expense for most companies. We can easily implement protocols to enable clients to plan individual and group moves ahead of time with our Mock Move tool which includes asset tracking. Conference room management software has significantly changed since COVID-19. Our conference room management software, called Confirm, enable clients to know immediately if the room of choice can safely hold meetings, what food options are available and whether they can include teleworkers. Confirm alleviates these concerns before they ever become a problem.

New Headquarters for New Divisions


Another major area impacted by COVID-19 is how we receive and deliver business documents. IST Docstor is designed to convert, store and manage critical business documents electronically so users can access information anywhere. It also reduces overhead expenditures by eliminating dead space in records rooms. The need to go to your records department or filing cabinet is eliminated once the record is digitized and stored electronically.

 

Finally, IST will be moving into its new corporate headquarters in the fall of next year. The development will be known as Halidom. The new, 25,000 square foot facility and will enable IST to establish document processing services for our law firm clients. As law firms seek ways to reduce overhead, IST will offer a centralized paralegal and legal secretary staffing solution. We will provide specialized project management and convert a 2:1 attorney/legal secretary ratio to a 4:1 or even 7:1 ratio. This will significantly lower law firms’ overhead and increase profitability. In addition to centralized document processing solutions, IST will also establish a Managed Review division in its new headquarters where we will accommodate up to one hundred review attorneys. These exciting changes will revolutionize and dramatically expand the level and quality of services IST provides to law firms.

 

The best way to stay in the game is to stay ahead of the game. We look forward, plan ahead, work hard and consistently deliver stellar services to our clients. It could not be done without the incredible employees that work for IST. Thank you for all that you do.

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