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Using IST's Technology to Propel Business Forward

Spotlight on Technology


Using IST's Technology to Propel Business Forward

IST Management has a team of researchers and developers working around the clock to both identify and create new technologies that enhance IST’s service levels by increasing efficiency and ease of use. IST is committed to finding the best way to get the job done. We recognize that when we provide the best, most efficient and quality driven services, our customers are provided with the support they need to perform their essential business functions.


IST provides our customers with the most comprehensive and technologically advanced FM management software in the industry. IST’s IT and Operations departments have teamed together to create the proprietary, custom, Web-based software package, IST Suite. IST Suite is the keystone to IST’s site operations management and providing IST’s clients with the most efficient and cost effective processes in the industry.

Comprehensive, web-based training program with video tutorials

  • Precise employee time management systems
  • Highly sophisticated, web-based work order request systems
  • Large screen LCD displays for real time viewing of mail and copy progress
  • Proprietary voice recognition system yielding 99.9% accuracy ratings
  • On-demand, real-time reports via the web or in print
  • Hand-held signature palm devices for increased accountability in package, mail and copy deliveries
  • Automated meter reads with machine uptime and service call tracking
  • Proprietary certified mail tracking systems
  • Advanced software to order and track conference room, hoteling, kitchen and supply management activities
  • IST will also provide Customer key contacts access to a customized online information center. This is the one stop location for Customer contacts to access up to date information about their on-site IST operations. Additionally, the IST site manager will take the client contact out to lunch once a month to discuss the sites operations and to review any action steps that have been recorded from the last monthly client meeting.


And FREE UPGRADES for the life of all contracts!

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