Outside-IN: Simplifying Partnership with IFM

Ep. 21: Outside-IN Podcast: Simplifying Partnership with IFM

Vendor management can be an uphill battle for any operation. Each contract represents a different service, with new processes and payment plans to manage while successfully operating a facility. The administrative burden can escalate quickly, dividing managers' time between leading their teams effectively and handling these essential support services. 

 

That's where Integrated Facilities Management comes in, consolidating numerous contracts into one single partnership. On Outside-IN, we speak with IST Operations Manager James Love about this service in action, how personalized technology plans reveal new cost-savings, and the return of a clear vision for clients.

  • Episode Highlights

    Connect directly with James Love  or on LinkedIn


    Learn More about | Facilities Management  |  Integrated Facilities Management  |  IST Management


    • Leadership in FM: Listening and communication are crucial for understanding and meeting clients' and team members' needs.
    • IST’s IFM Services: IST customizes technology for clients, enhancing vendor management and reporting efficiency.
    • Cost Savings: IST actively identifies and implements cost-saving opportunities through vendor review and innovative solutions.
    • Process Efficiency: Operational efficiency is boosted by in-house services and leveraging technology.
    • Balancing Customization and Uniformity: IST adapifies standard procedures to meet specific location needs, supported by their flexible technology.
    • Hybrid Work Adaptation: IST’s services are tailored to fit the evolving needs of clients transitioning to hybrid work environments, emphasizing the importance of the right personnel.

Listen, Watch and Subscribe!

Check out our previous episodes here:

The Art and Logic of eDiscovery: Navigating Managed Review for Cost Savings and Defensibility
By Brad Burgess July 30, 2025
This episode of Outside-IN we talk with Todd Kunz, the National Director of Managed Review Services at IST, shares his unique journey into the eDiscovery and Managed Review business, driven by a knack for logic and problem-solving.
Adding Tomorrows Outside In Thumbnail
By Brad Burgess May 7, 2025
In this poignant and inspiring episode of the Outside-In podcast, we delve into the world of cystic fibrosis and the incredible impact of community and support. Join us as we sit down with Hal Blackman, CEO of IST Management, and Jennifer Stasney and Blake Jones, a remarkable mother-son duo who have been living with cystic fibrosis for over a decade.
By Brad Burgess April 11, 2025
Ep. 37: Streamlining eDiscovery: How IST Saves Time, Costs & Complexity
More Episodes