Outside-IN: Simplifying Partnership with IFM

Ep. 21: Outside-IN Podcast: Simplifying Partnership with IFM

Vendor management can be an uphill battle for any operation. Each contract represents a different service, with new processes and payment plans to manage while successfully operating a facility. The administrative burden can escalate quickly, dividing managers' time between leading their teams effectively and handling these essential support services.

That's where Integrated Facilities Management comes in, consolidating numerous contracts into one single partnership. On Outside-IN, we speak with IST Operations Manager James Love about this service in action, how personalized technology plans reveal new cost-savings, and the return of a clear vision for clients.

Episode Highlights
Connect directly with James Love or on LinkedIn

Learn More about | Facilities Management | Integrated Facilities Management | IST Management
- Leadership in FM: Listening and communication are crucial for understanding and meeting clients' and team members' needs.
- IST’s IFM Services: IST customizes technology for clients, enhancing vendor management and reporting efficiency.
- Cost Savings: IST actively identifies and implements cost-saving opportunities through vendor review and innovative solutions.
- Process Efficiency: Operational efficiency is boosted by in-house services and leveraging technology.
- Balancing Customization and Uniformity: IST adapifies standard procedures to meet specific location needs, supported by their flexible technology.
- Hybrid Work Adaptation: IST’s services are tailored to fit the evolving needs of clients transitioning to hybrid work environments, emphasizing the importance of the right personnel.

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Check out our previous episodes here:

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By Brad Burgess • May 7, 2025

In this poignant and inspiring episode of the Outside-In podcast, we delve into the world of cystic fibrosis and the incredible impact of community and support. Join us as we sit down with Hal Blackman, CEO of IST Management, and Jennifer Stasney and Blake Jones, a remarkable mother-son duo who have been living with cystic fibrosis for over a decade.