Outside-IN Podcast: Transition of Virtual Managed Review with Michael Nelson
Outside-IN host Brad Burgess discusses with IST's Senior Vice President & Partner, Michael Nelson, on Transition of Virtual Managed Review
Ep. 7: Transition of Virtual Managed Review with Michael Nelson
Ep. 7: Transition of Virtual Managed Review with Michael Nelson (audio only)
Implementations don’t fail because of technology—they fail when people feel unheard, surprised, or overwhelmed.
In this episode of Outside-IN, we are talking with Ted Korba, Senior Director of IT Services, about how IT Service Management (ITSM)—including problem, change, and incident management—serves as a necessary "playbook" to bring "a method to the madness" in today’s chaotic, technology-heavy corporate world.
Tune in to the Outside-IN podcast to hear Charles Riddervold, National Director of Operations and Proposal Strategy, who began his career in mail security nearly 40 years ago while screening packages for soldiers in the Army.
