Outside-IN Podcast: Advantages of IFM Over FM with Kim Oleniacz

Outside-IN Host Brad Burgess talks with Kim Oleniacz, Senior Vice President & Partner on the advantages of Integrated Facilities Management over Facilities Management, and why companies are switching to IFM.


Ep. 8: Advantages of IFM Over FM with Kim Oleniacz

Ep. 8: Advantages of IFM Over FM with Kim Oleniacz (audio only)

Brad Mitchell, Implementation Manager at IST
By Brad Burgess January 20, 2026
Implementations don’t fail because of technology—they fail when people feel unheard, surprised, or overwhelmed.
The Method, the Playbook, and the War Room: How Creativity Drives Customer Service in IT
By Brad Burgess December 12, 2025
In this episode of Outside-IN, we are talking with Ted Korba, Senior Director of IT Services, about how IT Service Management (ITSM)—including problem, change, and incident management—serves as a necessary "playbook" to bring "a method to the madness" in today’s chaotic, technology-heavy corporate world.
Outside In Podcast presented by IST: Mail Security Strategy
By Brad Burgess November 3, 2025
Tune in to the Outside-IN podcast to hear Charles Riddervold, National Director of Operations and Proposal Strategy, who began his career in mail security nearly 40 years ago while screening packages for soldiers in the Army.
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