Outside-IN Podcast: When a City Shuts Down with Mike Horton
Mike Horton, Operations Manager, Discussing the Changes in Support Service.
Ep. 3: When a City Shuts Down with Mike Horton
Ep. 3: When a City Shuts Down with Mike Horton (audio only)
Technology isn't the hard part anymore; it’s keeping up with it. In this episode, IST's Jordan McQuown, CIO and CISO, sits down with host Brad Burgess to unpack the fast-moving world of AI in legal technology, and why the pace of change has made a dedicated technology partner more valuable than ever.
How IST turns vendors into partners and lets clients focus on their own work. When the contract is signed, most vendors hand the client off and disappear. Rella Cesarone, Account Executive on IST's litigation support team, makes the case that this is exactly where the real work begins.
When Sidney Lampton Morris, Associate Attorney at Watkins & Eager, received what she thought would be a one-terabyte document production, she had no idea it would grow to six terabytes, span 22 mirror-imaged devices, and contain over six million documents, in this episode of Outside IN.
