AI Tools Shaping the Legal Industry

Ep. 31: AI Tools Shaping the Legal Industry

If you're curious about how IST uses AI to help our legal clients catch up and compete in today's competitive market, this episode is for you. On Outside-IN, guest Jordan McQuown (CISO/CIO of IST Management) delves into his early interest in technology and where he sees it headed. We discuss Image Recognition, Text Analysis, Named Entity Recognition, and Language Translation, which accelerate processes, reduce human error, and improve litigation efficiency. To learn more about how AI technology is reshaping litigation and optimizing decision-making, you won't want to miss this episode.

  • Episode Highlights

    Connect with Jordan McQuown| LinkedIn


    Learn More about: AI at IST Management| Positioning AI with your Firm| AI in eDiscovery| Jordan Episode 15| AI in Litigation



    Technology and Human Interaction: Effective management of technology processes often requires navigating the complexities of human behavior.


    Evolution of AI in Litigation: The field of AI is rapidly evolving, transitioning from basic analytics to more sophisticated solutions that can address current challenges in litigation.


    Future AI Capabilities: Many potential applications for AI remain untapped, particularly in areas like translation and real-time analytics, which can significantly impact organizational efficiency.


    Data as Valuable Currency: In today's business landscape, companies leveraging data effectively will hold significant value, with efforts focused on democratizing access to this capability.


    Anticipating Game-Changers: The next wave of AI advancements is expected to provide groundbreaking solutions, shifting the focus from basic functionalities to meaningful, actionable insights in real-time.


    Alignment in Teams: Achieving alignment within a team is crucial for success, as it enables everyone to work efficiently towards a common goal.

Listen, Watch and Subscribe!

Check out our previous episodes here:

Two men standing together beside text: “Who answers the phone at 2 AM? Redefining the technology partner.”

Outside In Podcast: Who Answers the Phone at 2 AM? Redefining the Technology Partner

By Brad Burgess • October 12, 2026
Somewhere along the way, managed technology services forgot about people. As providers chased margin and traded hands between private equity owners, the personalized service clients actually valued became the exception instead of the rule.
Podcast promo graphic with two men smiling under neon green “IN THE OUTSIDE IN” text and “with Jordan McQuown”

Who's Keeping Up So You Don't Have To?

By Brad Burgess • August 28, 2026
Technology isn't the hard part anymore; it’s keeping up with it. In this episode, IST's Jordan McQuown, CIO and CISO, sits down with host Brad Burgess to unpack the fast-moving world of AI in legal technology, and why the pace of change has made a dedicated technology partner more valuable than ever.
Podcast cover with smiling woman in blazer beside text: “Seen and Heard: What True Client Partnership Actually Looks Like”

Seen and Heard: What True Client Partnership Actually Looks Like

By Brad Burgess • July 24, 2026
How IST turns vendors into partners and lets clients focus on their own work. When the contract is signed, most vendors hand the client off and disappear. Rella Cesarone, Account Executive on IST's litigation support team, makes the case that this is exactly where the real work begins.
More Episodes