Hospitality & Employee Services

Hospitality, Concierge & Work Order Services 

Your One-Stop-Shop for All Your Hospitality Needs

Your facility has a multitude of aesthetic and safety elements requiring regular maintenance. With IST’s Hospitality Support you don’t need to worry about what has to be done.

 

Hospitality is in the details. Improve employee culture through the management of every aspect of the office environment. Connect people and spaces, foster wellbeing and ensure workplace safety and trust. 

 

Conference room setups, catering office meetings, reception and courier services are but a few of IST’s hospitality services. Our passion for service means we will do whatever it takes to ensure our clients are fully satisfied and comfortable. 

We offer the following hospitality services as part of our standard facilities management service package: 

  • Conference Room Management via Confirm 
  • Receptionist services 
  • Courier services 
  • Day porter services 
  • Concierge services 
  • Kitchen / Break room Management
  • Facilities Maintenance 
  • Supply Management 
  • Records / File Management 
  • Hoteling 
  • Work Order System 

IST Confirm

Web Based Conference Room Management System that allows end-users to reserve any conference room within the organization. Confirm provides many functions, including: room view, day view, food and beverage service options, audio-visual service options, and special requests to organize rooms in a specific way.

Work Order Applications

Dynamic, web-based application designed to capture, track, and report on special requests for work, ranging from simple office moves to scheduling. The Work Order system was designed to complement our mail, print, and hospitality services by making our staff more available and accountable in fulfilling non-standard support requests.

Work Order Dashboard

Current and pending work orders are logged, prioritized, and displayed online for anyone to review at any time.

Space Planning & Asset Management Application

Digitally manage all resources in the office environment (people, furniture, equipment and any other assets) through a secured web based tool.


  • Floor Plan Management – Creating/Importing/Exporting in multiple formats
  • Move Scenario Planning
  • Move Request/Approval/Assignments Module
  • Reporting – Move History, Cost Center Allocations, Open/Available Space, Space Utilization and more

Latest Insights

IST Confirm, literally in action on the wall at IST HQ
By Spotlight on Technology 28 Feb, 2023
Confirm is IST's customizable technology and we are able to tailor the program according to the client’s needs.
Image looking into the sky and building at Peachtree Street in Atlanta
By Spotlight on Technology 18 Nov, 2021
A lot has changed since IST’s inception in 1997. We have expanded our service and product offerings, changed our procedures, and evolved with the ever-changing world around us.
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