About

About IST Management

IST Management Services, INC.

The Company with Passion.

IST transforms Facilities Management and Litigation Support Services by integrating quality people with the efficiencies of specialized technology.


We develop technology that has revolutionized outsourced services at companies throughout the nation. We are the partner of choice for organizations seeking to reshape operations, catapult growth and stay ahead in fickle competitive markets.

The Four Pillars of IST

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    People

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Our strength is our people and we use our in-house Talent Acquisition Team to seek out brilliant, ambitious candidates with a drive to serve. We can train on our processes and teach the technology, but only a special few people have a passion to provide exceptional service to others and that is what we hire for.


Once we have found choice individuals, we support them with award-winning HR programs, full benefit packages, competitive compensation and generous bonus options. We never lose focus on our most important resource - our people.

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    Technology

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IST’s team of researchers and developers work to identify and create new technologies that enhance IST’s service levels by increasing productivity and ease of use. From automating previously manual processes to custom API integrations with industry-leading applications, all our technologies adhere to the strictest data security protocols governed by the Systems and Organization Controls (SOC) protocol. We recognize that when we provide the most efficient and quality-driven services, our clients are provided with the support they need to perform their essential business functions.

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    Process

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IST processes are designed to accomplish specific organizational goals for our clients. Our team of seasoned operations professionals identifies and initiates key efficiencies at our client’s sites and implements the best practices that propel that organization forward. We back up those procedures with customized, proprietary technology that enhances efficiency and accountability in each support function. Our technology collects and automates reporting on all service metrics giving us a keen understanding of how to quickly enact process improvements.

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    Passion

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Our client service support philosophy is simple: We pursue excellence in everything we do. We make a difference for every client we serve and we respect and listen to our people. Passion is our promise, put to work for you.

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